Pricing
One cost, and you see it first.
Everything up to a confirmed booking is free. When one happens, there's a single flat fee — never a percentage of the rate.
Free to use. You pay when it works.
Everything up to the moment a booking happens costs nothing — for both sides.
Finding coverage
Browse providers, read credentials and reviews, post a case day, invite providers, and review applicants — all before you spend anything.
Providing coverage
List your services, publish your rates, run your calendar, upload credentials, browse posted work, and apply. Listing costs nothing and never will.
A confirmed booking
One flat fee, charged only when a booking is confirmed or a hire is made — and shown to you before you commit to either.
A flat fee when a booking happens
When a booking is confirmed or a provider is hired, Synapses charges a flat fee — a fixed amount, not a percentage of the rate.
- You see it before you confirm. Always. It's on the screen next to the total.
- It doesn't scale. Not with the day rate, not with the hours, not with the number of cases.
- It varies by specialty and region — a pediatric GA day in Los Angeles isn't a dermatology session in Boise. The fee that applies to you is the one you'll see at checkout.
- Nothing happens, nothing is charged. If the booking doesn't go through, there's no fee.
Actual buyer-side and provider-side fees to be published before launch.
The fee is always its own line — never folded into a rate
Included for everyone.
Money
Card payments · invoices · full transaction history · fee shown before you confirm · refunds supported
Coordination
Real-time messaging with file sharing · booking reminders · structured reschedule requests · confirmation codes
Records
Credential storage with expiry alerts · two-sided reviews · booking history · audit trail on every change
Control
Multiple saved locations · notification preferences by channel · quiet hours · availability toggle
Calendars
Recurring availability rules · holiday and time-off exceptions · buffers, notice periods, and daily caps
Access
Verified email and phone · optional two-step sign-in · trusted device management
Questions
Pricing, answered plainly.
Yes, and you don't need an account. Put in your date and radius and see what's there.
Only when a booking is confirmed or a hire is made. Nothing is charged before that, and nothing is charged if it falls through.
No. Never. The fee is flat and it's the same whether the day rate is high or low. Providers keep their full rate.
Cancellations and refunds follow the platform's policy, and refunds are supported. The full cancellation and refund policy will be published here before launch.
No. Posting, reviewing applicants, filtering by their answers, shortlisting, and messaging are all free. The flat fee applies only when you actually hire someone.
There's a flat fee on both sides of a booking, and both are shown before anything is confirmed. Listing your availability is free, and it stays free — you're only charged when a booking actually happens.
No surprises, in either direction.
Search free, see the fee before you confirm, and pay nothing if the booking doesn't happen.